24 Hour Complex Support
Continuous, clinically-supervised care for participants with high and complex support needs, available every hour of every day.
- Overnight support
- Active & passive night shifts
- Clinical oversight
- Behaviour support
NDIS Registered Provider
Professional Support, Built Around You.
From complex clinical care to everyday community support — Pro Health Assist provides a full range of NDIS-registered services designed around your unique goals.
- 200+
- Participants Supported
- 6
- Core Service Areas
- 24/7
- Complex Care Available
- 100%
- NDIS Price Compliant
Person-Centred Care
Every care plan is designed around your individual goals, preferences, and daily routines.
Clinically Supervised
Complex supports are overseen by registered nurses and qualified allied health practitioners.
NDIS Quality Standards
Registered with the NDIS Quality and Safeguards Commission meeting all Practice Standards.
Flexible & Responsive
Services adapt as your needs change, with no lock-in contracts or restrictions.
What We Offer
Our Services
Home Nursing & Disability Support Programs
Registered nurses and support workers delivering in-home clinical care, personal care, and disability support tailored to each participant's medical and daily living needs.
- Wound care
- Medication management
- Personal care
- Allied health coordination
Supported Independent Living (SIL)
Structured in-home support to help participants develop daily living skills and maintain independence — whether living alone or in a shared setting.
- Daily living support
- Skill development
- Shared & individual living
- NDIS SIL funding aligned
Community Access
Supporting participants to engage with community life — recreational activities, social groups, appointments, and public events — with confidence and safety.
- Social participation
- Transport assistance
- Skill building
- Group & individual activities
Respite Service
Providing short-term, high-quality relief for informal carers and family members, while ensuring participants continue to receive consistent, professional care.
- Planned & emergency respite
- In-home or centre-based
- Carer support
- Flexible scheduling
CareChoice & NDIS Rates
All Pro Health Assist services are priced in accordance with the NDIS Price Guide. We proudly accept CareChoice rates, offering participants maximum flexibility in how they use their funding.
- NDIS Price Guide compliant
- CareChoice accepted
- No hidden fees
- All funding types accepted
Our Approach
How We Deliver Care
Every service at Pro Health Assist begins with listening. We take the time to understand each participant's medical history, daily routines, personal goals, and cultural preferences.
We maintain open communication with participants, families, plan managers, and allied health professionals to ensure seamless, coordinated support at all times.
Registered NDIS ProviderClinical OversightOngoing Reviews
Step by step
- 01
Listen & Assess
We start by understanding your needs, goals, and preferences in depth.
- 02
Plan & Match
We develop a personalised care plan and match you with the right support workers.
- 03
Deliver & Review
Support begins and we regularly review your plan to adapt as your needs evolve.
Who We Support
Who Our Services Are For
Pro Health Assist supports NDIS participants of all ages and disability types from those newly registered with the NDIS to participants transitioning between providers or seeking specialist complex care.
NDIS Participants
Individuals of all ages and disability types registered with the NDIS.
Families & Carers
Family members and informal carers seeking respite or in-home support.
Plan Managers
Plan management professionals coordinating services for their clients.
Support Coordinators
Coordinators building service plans and connecting participants to providers.
Healthcare Referrers
Hospitals, GPs, and allied health professionals referring patients to community support.
FAQ
Frequently Asked Questions
Can't find what you're looking for? Our team is always happy to help.
Contact usYes, our services are delivered under the NDIS framework. If you're unsure about your eligibility, our team can guide you through the NDIS access process at no cost.
Absolutely. We make transitions straightforward and will liaise with your current provider and plan manager to ensure full continuity of care during the changeover.
Yes. All Pro Health Assist team members are qualified, trained, and hold current Working With Children and NDIS Worker Screening Checks.
Please contact our team to confirm service availability in your area. We are continuously expanding our coverage across New South Wales.
Get Started Today
Not Sure Which Service Is Right for You?
Our care coordinators are here to help. Contact us for a free, no-obligation consultation and we'll recommend the right supports based on your NDIS plan and personal goals.
- Free, no-obligation consultation
- NDIS registered & compliant
- Experienced, police-checked staff
- Servicing NSW participants